Transparency, security, and trust are at the core of everything we build at Elefante Technologies.
We are committed to protecting user data. Information collected is used only to improve services and ensure smooth operations across all Elefante platforms.
We collect only essential details like mobile number, address, and order data for delivery. Data is securely stored and shared only with restaurants and delivery partners.
Orders once confirmed cannot be cancelled after preparation begins. Prices and availability depend on partner vendors and may change without notice.
Delivery times are estimates based on real-time conditions such as traffic and preparation delays. We strive for timely delivery but cannot guarantee exact timing.
Refunds are issued only for failed deliveries or verified issues. Approved refunds are processed within 5–7 working days to the original payment method.
Our support team is here to assist you.
Contact Support